Shipping Information

Shipping Point

Sierra Madre, CA 91024

Packaging

Packaging includes all recycled content such as custom recycled package box flat-folded and bulk packed with recycled poly bag inside of standard recycled RSC corrugated shipping box.

Domestic Shipping

Domestic orders are typically shipped via ground method with UPS Ground, UPS SurePost or USPS unless otherwise specified on your order.

International Shipping

International orders are shipped via UPS. VRGATA® ATHLETICA is not responsible for fees such as paying duties and taxes charged by customs. VRGATA® ATHLETICA cannot determine the value of duties and taxes in advance. To determine the value of customs and taxes, please contact your local customs office. If you decide to refuse any shipments from VRGATA® ATHLETICA you are responsible for the original shipping charges to you, any duties, taxes and/or customs charges that are incurred on the package (on both the original and the return shipments), and the cost of returning the package to VRGATA® ATHLETICA. This amount will be subtracted from your merchandise refund.

Tracking

Tracking will be provided once the shipment has been processed. For additional information on your package or tracking please contact the carrier for assistance.

UPS

1-800-PICK-UPS (1-800-742-5877).

USPS

1-800-222-1811

If after reaching out to the appointed carrier and they are unable to help with your request, please reach us at [email protected]

UPS SurePost

The UPS SurePost services provide the convenience of UPS shipping and USPS delivery to customers’ mailboxes. USPS completes the final mile of delivery of each shipment for sure post. This service usually takes 1 extra day in transit compared to ground shipping. There will be tracking provided up to the point when UPS hands the package over to the postal service. If you have any questions or concerns at this point regarding your package, please contact your local postal service.

Insurance

Insurance is included in shipping of up to $50.00 (USPS Priority Mail) and $100.00 (UPS) or based on the value of the merchandise.